Approaching Arguments with Maturity

''There are rarely any winners in arguments, if winning is defined as another person accepting your truth and abandoning what he (or she) had originally believed" pg 101

''It is naive to believe that if only you can get the other person to understand, the argument will be settled'' pg 102

''If the subject of an argument is trivial, it is usually symbolic of bigger things. The universal agendas of love and power underlie nearly every argument'' pg 102