I have now figured it out. NLP practitioners are taught a range of strategies around body language:
'We can mirror or match ones voice and posture, blinking and facial expression, words and gesturing, physiology and position. For example if a person tilts his head to the left, we should tilt the head to the right, just like a mirror. Align your posture similar to the curvature of the spine. When you sit across someone, you can assume a mirror position of the hands, legs, head etc. When a person talks, you can observe the gestures used and hand movements. You can use the same gestures when responding back.'
http://www.exforsys.com/tutorials/nlp/nlp-mirroring-and-matching-techniques.html
The problem with this is:
“We have an exceptional capacity to track whether the timing and morphology of an emotion is correct.” Dr Gross quoted in NY TimesHowever proficient they are at mirroring my non-verbal's, if it is a conscious strategy (rather than something that comes naturally from genuinely liking me) the timing and morphology of their non-verbal's will be subtly 'off' and my subconscious mind will pick it up and signal to me to be wary.
I am often at a loss why people are so keen to learn NLP as it has little research evidence to support it and there are so many wonderful evidence based approaches to supporting clients in positive change.
Rachel, this is SO true. I had never really understood what my problem with NLP was (aside from the lack of evidence) but this is a great insight.
ReplyDeleteThe more you are trying to control a given situation the less likely you are to truly respond to someone in that moment.
But the next big question is: what would an ACT-congruent response be?
Thanks Rob,
ReplyDeleteI think in ACT we build rapport by:
- being really present with the person
- being willing to experience them as they are, rather than as we/they think they should be
- being genuinely curious about what they want their life to be about and being careful not to impose our views about what a rich, meaningful life looks like on them
- being careful not to pretend that we are the expert who has everything sorted - just like our clients we have times when we feel anxious, overwhelmed and self doubting. And that is just part of being human.
What do you think?
Agreed on all fronts. But I think (being human) it's harder to be those things when someone else is trying to 'mirror' you. Please do post future NLP related posts as I think it gets too easy a ride!
ReplyDeleteI also think that in a one on one situation not being seen as an expert isn't a problem. But in a gorup situation I feel (my mind thinks) that I need to be an expert and indeed the group wants an expert. But that's getting off the subject!